Move4Love and its constituents are committed to protecting your privacy and handling personal, sensitive and special categories of information in an open and transparent way.
The following privacy statement explains how we collect and handle personal information when we provide professional services and how we protect visitors’ information gathered via the web pages of Move4Love.com.au. By using this website you agree to the use of such information in accordance with this privacy statement.
This privacy statement may be supplemented or amended from time to time by privacy statements that are specific to certain areas of this website.
If you have any questions or concerns regarding this privacy statement, please contact the Privacy Officer using the contact details below.
The Privacy Act and the Australian Privacy Principles (APPs) regulate the collection, use and disclosure of personal information. The NSW Business Chamber and its divisions, affiliates and subsidiaries have adopted a uniform approach to collecting, using, disclosing and protecting personal information.
Why do we collect personal information?
We collect personal information from you for the following purposes (Primary Purpose):
In addition to the Primary Purpose, we may use the personal information we collect and you consent to us using your personal information to:
Unless otherwise provided by law, we will not collect, hold, use or disclose sensitive information without your consent.
What personal information do we collect?
The nature and extent of personal information we collect varies depending on your particular interaction with us and the nature of our functions and activities.
We also collect information that is not personal information, such as data relating to your activity on our Website or Company.
If you feel that the personal information that we are requesting at any point is not information that you wish to provide, please feel free to raise this with us.
How do we collect personal information?
Generally, personal information is collected by us from a variety of sources, including when dealing with members or customers, when dealing with individuals, undertaking marketing initiatives, or when recruiting.
For example, we may collect personal information from you in the following circumstances:
Personal information may be provided by you using our Website or by telephone, business cards, contracts, applications, competition entries, participating in research, mail or email, registration forms, face-to-face or in writing, whether verbally, in hardcopy or electronic format.
Where possible, we collect your personal information directly from you. In some circumstances we may obtain personal information from a third party.
If you provide personal information about another person to us, we require that you:
Website and Google Analytics
Information we collect may include:
How do we use your personal information?
We will only use and disclose your personal information:
We will not use your personal information for any purpose for which you would not reasonably expect us to use your personal information. Additionally, we will not disclose your sensitive information without your consent, unless there is a need to disclose such information in accordance with the Privacy Act or to comply with any other regulatory requirement.
We will only use or disclose your personal information for the purposes of direct marketing if:
You may opt out of receiving such communications by:
What happens if you choose not to provide your personal information?
You are not obliged to give us your personal information. If you would like to access any of our services on an anonymous basis or using a pseudonym, we will take reasonable steps to comply with your request. However, we will require you to identify yourself if:
Please also be aware that your request to be anonymous or to use a pseudonym may affect our ability to provide you with the requested goods and/or services and the range of options available to you or the organisation as a member may be limited.
For example, we may not be able to provide the full range of member services or allow you or your organisation to participate in networking functions, seminars and events, or successfully deliver any products and services that you have purchased from our Website if you do not provide your personal information.
When do we disclose your personal information?
Move4Love collects personal information to communicate with and deliver services to its clients and constituents. Personal information might also be used to identify and inform you about other activities or services that may be of benefit to you. Some basic personal information (name and contact details) may be passed on to a third party on an ad hoc basis as part of Move4Love’s networking and information sharing service to clients and constituents.
We treat all personal information we hold about you as confidential. This applies except where disclosure of your personal information is necessary to provide our primary services, where required to do so by law or where your consent has been provided.
On occasions we may employ other companies to perform functions on our behalf, such as printing of lists, name cards etc. In these instances we may disclose information to them for the purpose of carrying out these tasks. In these situations we ensure appropriate confidentiality procedures are in place to protect your privacy and provide third parties only with the information required to perform their function.
Do we send information overseas?
We may in some circumstances as necessary send personal information to overseas recipients (including recipients which may or may not be affiliated with us). The countries in which likely overseas recipients of personal information are located includes: USA, UK.
If we send personal information to overseas recipients, we will take reasonable measures to protect your personal information such as ensuring all information is de-identified where appropriate before being transmitted. However, you acknowledge and agree that if we disclose personal information to overseas recipients, we are not obliged to take reasonable steps to ensure overseas recipients of your personal information comply with the Privacy Act and the APPs.
Access to your personal information
If you require access to your personal information, please contact the Privacy Contact Officer. You are required to put your request in writing and provide proof of your identity.
We are not obliged to allow access to your personal information if:
If you make a request for access to personal information, we will:
If we refuse to give access to the personal information because of an exception or in the manner requested by you, we will give you a written notice that sets out at a minimum:
We reserve the right to charge you reasonable expenses for providing access to personal information, for example, a fee for photocopying any information requested by you.
Correction of your personal information
We request that you keep your personal information as current as possible. If you feel that information about you is not accurate or your details have or are about to change, you can
If you make a request to correct your personal information, we will:
If we refuse a request to correct personal information, we will:
We reserve the right to charge you reasonable expenses for making a correction to your personal information, for example, a fee for photocopying relevant information.
Integrity of your personal information
We will take reasonable steps to:
We will take reasonable steps to protect personal information from:
Electronic information is protected by various security measures (including encryption and password protection) and physical paper files are stored in a secure location. Personal information is de-identified where appropriate. Data protection includes the use of password access areas and secure servers.
You acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. We cannot accept responsibility for misuse, loss or unauthorised access to your personal information where the security of information is not within our control. If you suspect any misuse or loss of your personal information please contact us immediately.
We will take reasonable steps to destroy or de-identify any personal information held by us if we no longer need to hold the information for the purpose it was collected and we are not otherwise required by law to retain the information.
If you have a complaint about how we collect, use, disclose, manage or protect your personal information, or otherwise consider there may be a breach of the Privacy Act or the APPs, please contact us in writing.
We treat all complaints seriously and intend to resolve your complaint within a reasonable timeframe, usually 14 days or otherwise as soon as practicable. However, in some complex cases, resolution may take longer.
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